Privacy Policy

Last Updated: January 19, 2026

At Shop Bam Online, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

  • Name and contact information (email, phone number, shipping and billing addresses)
  • Payment information (processed securely through Shopify Payments)
  • Order history and preferences
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • Browser type and version
  • Device information and IP address
  • Pages visited and time spent on our site
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Provide customer support and respond to inquiries
  • Send marketing communications (with your consent)
  • Improve our website, products, and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

Trusted third-party service providers who assist us with:

  • Payment processing (Shopify Payments)
  • Shipping and fulfillment
  • Email marketing (with your consent)
  • Analytics and website optimization
  • Customer support tools

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Enforce our terms and conditions
  • Protect our rights, property, or safety
  • Prevent fraud or security threats

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and user behavior
  • Personalize your shopping experience
  • Deliver targeted advertising (with your consent)

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Marketing Communications

With your consent, we may send you:

  • Promotional emails about new products and exclusive offers
  • Updates about your orders and account
  • Personalized product recommendations

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us at support@shopbamonline.com.

Data Security

We implement industry-standard security measures to protect your information:

  • SSL encryption for all data transmission
  • Secure payment processing through Shopify's PCI-compliant platform
  • Regular security audits and updates
  • Restricted access to personal information
  • Secure data storage and backup systems

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements

When your information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Decline marketing communications
  • Withdraw consent: Withdraw previously given consent

To exercise these rights, contact us at support@shopbamonline.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: support@shopbamonline.com
Response Time: 24-48 hours

We are committed to addressing your privacy concerns promptly and professionally.

This Privacy Policy is governed by the laws of Canada. By using our website, you consent to the collection and use of your information as described in this policy.